Friday Summary: June 3, 2011

By Adrian Lane | June 3, 2011

Speaking as someone who had to wipe several computers and reinstall the operating system because the Sony/BMG rootkit disabled the DVD drive, I need to say I am deriving some satisfaction from this: Lulzsec has hit Sony. Again. For like the, what, 10th incident in the last couple months? I’m not an anarchist and I am not cool with the vast majority of espionage, credit card fraud, hacking, and defacement that goes on. I pretty consistently come down on the other side of the fence on all that stuff. In fact I spend most of my time trying to teach people how to protect themselves from those intrusions. But just this once – and I am not too proud to admit it – I have this total case of schadenfreude going. And not just because Sony intentionally wrote and distributed malware to their customers – it’s for all the bad business practices they have engaged in. Like trying to stop the secondary market from reselling video games. It’s for spending huge amounts of engineering efforts to discourage customers from customizing PlayStations. It’s for watermarking that deteriorated video and audio quality. It’s for the CD: not the CD medium co-developed with Phillips, but telling us it sounded better than anything else. It’s for telling us Trinitron was better – and charging more for it – when it offered inferior picture quality. It’s for deteriorating the quality of their products while pushing prices higher. It’s for trying to make ‘ripping’ illegal. Sony has been fabulously successful financially, not by striving to make customers happy, but by identifying lucrative markets and owning them in a monopoly or bust model – think Betamax, Blu-ray, PlayStation, Walkman, etc.

So while it may sound harsh, I find it incredibly ironic that a company which tries to control its customer experience to the n th degree has completely lost control of its own systems. It’s wrong, I know, but it’s making me chuckle every time I hear of another breach.

Before I forget: Rich and I will be in San Jose all next week for the Cloud Security Alliance Certification course. Things are pretty hectic but I am sure we could meet up at least one night while we are there. Ping us if you are interested!

On to the Summary:

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2 Comments

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LonerVamp 2011-06-06
We all have our dark sides. I'm surprised there are people in security who don't, to some degree or other; or at least hide it under layers of public superficiality. There's no justifying an argument like this (except maybe in veins of full disclosure and/or breaking things to make them better or maybe diving into the ‘hacker ethic'), but I completely understand the whole schadenfreude thing in cases like this. And before getting too far, schadenfreude is more about deriving some pleasure at the expense of someone else, as opposed to supporting the vehicle of that displeasure. We should condemn the attackers as well as unacceptable security actions. But that doesn't mean we can't derive some measure of satisfaction from essentially sticking it to “the man,” or a smugness that “we're right” yet again, or, at the very least, the satisfaction that the system will get better for the breaches. I would even go so far as to hypothesize that a majority of the best minds in security/hacking share this darker side to a healthy degree.
S
Somebloke 2011-06-03
@Adrian I am disappointed that you feel that what constitutes yet another breach of Sony systems is something that pleasure can be derived from due to past activities by Sony. Despite Sony's past antics (of which I admit there are many), the fact is that in all of this, it is Sony's own customers who are being significantly affected and inconvenienced. Although (as far as I am aware) the Sony Pictures breach doesn't directly affect me, I (like many others) am affected by the PSN breach and am unsure longer term whether there will be any lasting affects to myself. The fact that you have made a public statement which effectively supports the actions of these malcontents from LulzSec (or whoever they are) because Sony ‘deserves it' is disappointing from a security professional whose past writings and output I have enjoyed reading. Surely we as security professionals should be condemning both the idiots that have done this AND Sony for not ensuring that what would appear to be basic security protections are in place, not indirectly supporting these criminals?